How do I know that I am getting the right hearing aid for me?
General
Why should I choose Advanced Affordable Hearing?
Being in business for over 28 years has taught us that customers like you come first. We are genuinely trying to help you overcome any hearing loss issues that you may have and save you money in the process.
We understand that when you are shopping for top quality, digital hearing aids, there is a lot of competition and that price is an important consideration. Generally speaking, local hearing centers tend to inflate their prices several times over their original cost, so that they can cover overhead and other miscellaneous costs while still maintaining huge profit margins. They do this by offering extra or additional services that are often unnecessary. At Advanced Affordable Hearing, we do not feel this is best for the customer because our goal is to help people hear better AND save money in the process.
We strive to keep our hearing aids at affordable prices by NOT doing what others do. We do NOT:
- charge for fitting fees
- charge sales tax
- charge pre-paid future office visits
- offer hearing aids with unnecessary (and often expensive) features
As a result, your hearing aids come to you at a cost you can afford. That is our promise to you and we are confident that our hearing aids will help improve your hearing loss.
We have literally helped thousands of customers and provided them with a hearing loss solution that has changed their lives forever. Take a look at what people are saying about us;
Category:General
Which dome should I use?
Watch the video below to learn more about the domes you can use with your Hear Clear hearing aids, and find the right one for you. To purchase new domes, click here.
Open and Closed Hearing Aid Domes: What's the Difference?
Category:General
Where can I try the hearing aids?
You can try them in the comfort of your own home. We ship them directly to you with a Risk Free, 30 day money back guarantee. Additionally, each hearing aid comes with a manufacturers warranty of either 6 months or 1 year depending on the specific hearing aid. This gives you the opportunity to experience whether or not the hearing aids you purchased are best suited for your hearing loss level.
Category:General
What type of batteries should I use?
To determine what type of batteries you will need for your hearing aids, simply visit your hearing aids’ Product Page. Below the Product Image, click on ‘Product Information,’ scroll down, and you should see the battery size for your hearing aid. For your convenience, we offer replacement batteries and battery chargers as well.
Category:General
What is an ear hook?
An ear hook is a clear plastic attachment to the hearing aid that couples the hearing aid to the tubing.
If you ordered or received a Power Upgrade for your Hear Clear hearing aid, watch the video below to learn how to assemble your ear hook with the rest of your Power Upgrade.
Category:General
How long does the Damage Protection Plan cover my hearing aids?
Advanced Affordable Hearing's comprehensive Damage Protection Plan covers your hearing aids for one full year. If you have purchased the Damage Protection Plan and your hearing aids are damaged in that time frame, we will replace the damaged devices for a $100 deductible per hearing aid.
How do I prevent hearing aid damage due to moisture?
You can help prevent hearing aid damage due to moisture with these tips:
- Don't store your hearing aids in a humid or moist environment, like the bathroom or kitchen.
- If your hearing aid is rechargeable, wipe your hearing aid down with an alcohol pad or rubbing alcohol to remove moisture before recharging.
- Place your hearing aids in a dry aid jar overnight to absorb any moisture (highly recommended if you live in a humid area or wear your hearing aids while exercising or working outdoors, which can expose them to perspiration).
- If you have our HearClear HCR3 Rechargeable Hearing Aids, you can use HearClear USB Plugs to help protect the interior of your devices from moisture.
Moisture damage does void your hearing aid's warranty. Please be careful not to expose your hearing aids to moisture of any kind!
Protecting Your Hearing Aids from Moisture
Category:General,Warranty,Troubleshooting
How do I know that I am getting the right hearing aid for me?
First, we are available through phone or email from 8:00am to 4:30pm MST. We have a series of questions we ask to help us determine which hearing aids will work best for your specific circumstance. We also have a great Buyer's Guide that can help you find the proper devices and answer further questions. Finally, if you have a copy of a recent hearing test, you can fax or email it to us and our specialists will review it and tell you which hearing aids might work best for your hearing loss.
You can also watch the video below to learn which Hear Clear hearing aid will best fit your need.
How to Choose the Best Hearing Aid For You
Category:General
How do I clean my hearing tubes?
Watch the video below to learn how to clean your hearing tubes and remove any blockages, such as ear wax.
Category:General
How do I change my tubes and domes?
Watch the video below to learn how to change and replace the tubes and domes on your Hear Clear hearing aids. To purchase new tubes and domes, click here.
Category:General
How do I adjust my trimpots or trimmers?
Several of our Hear Clear hearing aids have trimmers that can be adjusted to create a better listening experience. Please watch the video below for instructions on how to properly adjust them.
Category:General
How can I get help with my hearing aids after I buy them?
We have trained technicians available for support Monday through Friday to help you with any questions you might have. Please call them at 1-888-570-2740.
You can also visit our video page to watch instructional videos concerning your hearing aids.
Category:General,Troubleshooting
Can I wear hearing aids with glasses or a nasal cannula?
Yes, you can. For the best results, however, we recommend putting on your glasses and/or nasal cannula and hearing aids in a specific order. For a step-by-step guide, click here.
Can I Wear Hearing Aids with Glasses?Can I Wear Hearing Aids with Glasses?
Category:General