Orders

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What payment methods do you accept?

We accept wide range of safe, simple online payment options through our secure server including all major credit and debit cards and Paypal.

Additionally, we also accept check and money order payments. Please contact us at support@advancedaffordablehearing.com (or call us at 1 (800) 804-0434) for complete details regarding ordering and non-credit card payments.

We also accept CareCredit as a payment form. However, to do this, customers must call or email us to place their order because there is not an automated process on our website to complete CareCredit orders.

NOTE: CareCredit is a healthcare credit card designed for your health, beauty, and wellness needs. It's a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments. To use CareCredit, you must set up your CareCredit account prior to placing an order with us. For more information, visit CareCredit's website.  

Category:
Orders
I cannot login because I forgot my password. What should I do?

Go to the Account login screen and click on the Forgot your password link. You should then receive an email (Please note: sometimes our emails go to the Junk or Spam folder). You will need to remember the username OR email address that was used to originally create your account. If you do not remember the username or email address, please call us at 1-888-570-2740 (or send an email to support@advancedaffordablehearing.com), so we can verify your identity and help retrieve your password.

Category:
General, Orders
How can I place an order?

At Advanced Affordable Hearing, we are committed to making the order process hassle-free, convenient, and fast.

It takes only a few minutes to place your order whether you choose to do it yourself using our easy, intuitive website OR by calling 1 (800) 804-0434 and speaking to our friendly, knowledgable team of customer support representatives waiting to help you hear better. For your convenience, we also offer email support to help get you started.

All of our products are available at advancedhearing.com and your shopping experience can be completed on your computer, tablet or smartphone in 4 easy steps:

  1. Choose the type of product (Hearing Aids or Hearing Aid Accessories) you are searching for from header at the top of each page
  2. Select the specific product you would like by clicking the View Product button
  3. Click the Add to Cart button on the product page
  4. Click the Checkout or Cart button in the top right corner for easy, quick, and secure payment processing

1-2-3-4 .... it's that simple and you are on your way to hearing more clearly.

If you run into problems or have questions along the way, our friendly staff is available Monday through Friday from 8:00am - 4:30pm Mountain Standard Time to provide their assistance.

Category:
Orders
Does Advanced Affordable Hearing accept payment by insurance?

Unfortunately, at this time, we do not accept insurance. However, we will work with you and provide any appropriate paperwork that you may require if your insurance company will reimburse you for the purchase. To do this, you would need to contact your insurance company first and make sure that they would accept an out-of-network claim.

Having said that, based on our low prices and quality digital hearing aid products, we may still be your best choice when compared to the out-of-pocket cost required for higher priced hearing aids that may be only partially covered by your insurance through other suppliers.

Category:
Orders
Can I pay in installments instead of making a one-time payment?

Yes, we do have solutions for customers looking for finance options to make their hearing aid purchase. You can choose from either

  • Affirm
  • CareCredit

Please note that each of these options is available through a 3rd-party vendor and is not directly through Advanced Affordable Hearing. Our team can assist you with each option. However, your installment payments will not be paid to Advanced Affordable Hearing.

Here is a little more information about each.

How does Affirm work?

We have partnered with Affirm to give you a simple way to make your purchase with no hidden fees.

  • Easy monthly payments: Provide some basic information and get a real-time credit decision to split your purchase into monthly payments. Rates from 10% to 30% APR with loans of 3, 6, or 12 month terms.
     
  • Flexible repayment: Simply pay your monthly bill using a debit card, bank transfer at www.affirm.com/pay. 

Disclosure: Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Estimated payment amount excludes taxes and shipping fees. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC. See www.affirm.com/faqs for details.

How does CareCredit work?

We accept CareCredit as a payment form. However, to use CareCredit, customers must call or email us to place their order because there is not an automated process on our website to complete CareCredit orders.

NOTE: CareCredit is a healthcare credit card designed for your health, beauty, and wellness needs. It's a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments. To use CareCredit, you must set up your CareCredit account prior to placing an order with us. For more information, visit CareCredit's website.  

Category:
Orders

Contact Form

Fill out the form below with your questions or concerns and someone from our staff will be in touch promptly during our normal business hours (Monday - Friday 9:00am - 5:30pm Central Time).